Accessibility Tools

  • Content scaling 100%
  • Font size 100%
  • Line height 100%
  • Letter spacing 100%


Failed loading XML...

Service Center

msg digital services

Service Center

Service Center

ServiceDesk – Service for people by people. We are not anonymous “catch and dispatch” call center but a service desk.


Your contact

msg services Bernhard Allwang

Bernhard Allwang

Managing Director
msg services gmbh

+49 89 96101 2500

Your Added Value

  • Single Point of Contact (Central ServiceDesk)
  • We are an "accessible" service desk with personality
  • Available 24/7 for our customers
  • Modern ITSM ticket system and ACD system
  • Customer-specific SLAs and KPIs

Our Expertise

  • High first-time resolution rate by IT specialists
  • Support in German and English
  • IT Service Management tools & processes
  • Servicedesk (full) outsourcing​
  • IT support (first level support)
  • Product support & IAM services
  • Escalation & crisis management

Projektmanagement Pyramide

You want to realize your office of tomorrow? We are happy to support you on your way